At 92pkrl, your personal information is handled with the same rigour we apply to every other aspect of the platform. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold over your own information. We believe in clarity — not buried legalese — when it comes to how Pakistani players' data is managed.
The following summarises our core privacy commitments to every 92pkrl player. The full legal text of each commitment is set out in the numbered sections further below.
92pkrl collects only the personal data that is genuinely necessary to operate your account, process payments, comply with licensing obligations, and deliver the gaming services you have signed up for. We do not collect data for its own sake, and we do not sell your data to advertising networks.
All data transmitted between your device and 92pkrl's servers is encrypted using 256-bit SSL — the same standard used by Pakistan's major commercial banks. Sensitive fields including passwords and payment credentials are hashed or tokenised and are never stored in plain text at any point in the system.
Every 92pkrl player has the right to access, correct, export, or request deletion of their personal data. These rights can be exercised directly through your account settings or by contacting our support team. We respond to all data rights requests within thirty (30) calendar days of receipt.
92pkrl shares your personal data only with categories of third party that are essential for platform operation — licensed payment processors like JazzCash and EasyPaisa, certified game providers, regulatory authorities as required by licence, and fraud prevention services. We do not share data with unrelated commercial third parties.
92pkrl retains your personal data only for as long as is necessary for the purpose for which it was collected, or for the period required by applicable licensing and anti-money laundering regulations. Retention periods for each data category are specified in Section 8 of this Policy. Data no longer required is securely deleted or anonymised.
In the event of a personal data breach that creates a risk to your rights and freedoms, 92pkrl will notify affected players without undue delay — and in any event within 72 hours of becoming aware of the breach where notification to players is required under our licensing obligations. We maintain a documented incident response procedure for all security events.
This Privacy Policy ("Policy") is published by 92pkrl ("we", "us", "our") and applies to all personal data collected from individuals ("you", "the player", "the user") who access, register with, or interact with the 92pkrl online gaming and sports betting platform operated at https://92pkrl.net and any associated sub-domains or mobile interfaces.
92pkrl is committed to processing your personal data lawfully, fairly, and transparently, and to respecting the rights you hold over your own information. This Policy is intended to give you a clear and comprehensive understanding of our data practices so that you can make informed decisions about your relationship with 92pkrl.
By registering an account on 92pkrl or by continuing to use any service offered through the platform following the effective date of this Policy, you acknowledge that you have read and understood the data practices described herein. If you do not agree with any aspect of this Policy, you should refrain from using 92pkrl and may request account closure in accordance with the Terms & Conditions.
This Policy should be read alongside 92pkrl's Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the platform.
This Policy is written in plain English rather than technical legal jargon wherever possible. Where legal terms are unavoidable, we have provided brief explanations. The English-language version of this Policy is authoritative in all circumstances.
For the purposes of applicable data protection legislation, 92pkrl acts as the data controller in respect of the personal data collected from players and visitors to the platform. As data controller, 92pkrl determines the purposes and means by which your personal data is processed.
92pkrl operates under an international gaming licence issued by the relevant regulatory authority in its licensing jurisdiction. The platform's compliance team oversees all data protection obligations, including the maintenance of a data processing register, the assessment of data protection impact where required, and the management of data subject rights requests.
Where 92pkrl engages third-party service providers to process personal data on its behalf — including payment processors, game providers, and fraud prevention services — those providers act as data processors under binding contractual agreements that require them to process data only on 92pkrl's documented instructions and to implement appropriate technical and organisational security measures.
92pkrl collects personal data from you in the following categories and through the following means:
| Category | Data Elements | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number and scan | Provided by you during registration or KYC verification |
| Contact Data | Pakistani mobile number, email address | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, transaction history, deposit / withdrawal amounts | Provided by you during payment operations; generated by platform transactions |
| Technical Data | IP address, device identifiers, browser type and version, operating system, screen resolution, session timestamps | Collected automatically via server logs and first-party tracking |
| Usage Data | Pages visited, game sessions, bet history, bonus usage, session duration, feature interactions | Collected automatically during platform use |
| Communications Data | Live chat transcripts, email correspondence content, support ticket records | Collected when you contact 92pkrl support |
| Preference Data | Responsible gaming limit settings, marketing preferences, language and display settings | Provided by you through account settings |
Special Category Data: 92pkrl does not intentionally collect special category personal data (which includes data concerning health, race, political opinions, religious beliefs, or biometric data for identification purposes) unless specifically required by applicable law or licensing regulation and with appropriate safeguards in place. If you voluntarily disclose special category information during support interactions — for example, disclosing a health condition in the context of a responsible gaming self-exclusion request — it will be processed solely for the purpose for which it was disclosed and will not be retained longer than necessary.
What we do not collect: 92pkrl does not collect full payment card numbers, CVV codes, or online banking credentials. Payment transactions are processed through certified third-party payment gateways. 92pkrl receives only tokenised or masked payment references sufficient for reconciliation purposes.
92pkrl processes your personal data for the following purposes, each supported by the legal basis indicated:
92pkrl does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your personal data only with the following categories of recipient, and only to the extent necessary for the specified purpose:
No data sales. 92pkrl does not and will not sell your personal data to advertising networks, data brokers, or any third party for commercial exploitation. Any communication purporting to be from 92pkrl and offering to share your data with a third party should be treated as fraudulent.
92pkrl operates under an international gaming licence and engages third-party service providers — including game providers and platform infrastructure suppliers — that may be located outside Pakistan. As a result, your personal data may be processed in jurisdictions other than your country of residence.
Where personal data is transferred to a country that does not offer an equivalent level of data protection to the jurisdiction in which 92pkrl is licenced, we implement appropriate transfer safeguards, which may include: standard contractual clauses binding the recipient to data protection obligations consistent with this Policy; binding corporate rules where the recipient is part of the same corporate group; or reliance on a recognised adequacy determination where applicable.
By using the 92pkrl platform, you acknowledge that your personal data may be transferred and processed internationally as described in this Section, and that 92pkrl has implemented appropriate safeguards for such transfers.
92pkrl implements technical and organisational security measures appropriate to the risk presented by the processing of your personal data. These measures include but are not limited to:
Whilst 92pkrl implements comprehensive security measures, no internet-based system is entirely immune to security risks. You are encouraged to contribute to your own account security by using a strong, unique password, enabling two-factor authentication, and logging out of your account on shared devices. Please refer to the security guidance on the 92pkrl Login page for further recommendations.
92pkrl retains your personal data for the periods specified below, after which data is securely deleted, anonymised, or archived in accordance with applicable regulatory requirements:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity Data (KYC documents, CNIC) | 5 years from account closure | AML / licensing legal obligation |
| Financial and Transaction Data | 5 years from transaction date | AML / financial record-keeping obligation |
| Account and Contact Data | Duration of account + 2 years post-closure | Contractual and legal basis |
| Usage and Betting Data | 3 years from last activity | Responsible gaming monitoring; dispute resolution |
| Communications (support records) | 2 years from last interaction | Legitimate interest in dispute resolution |
| Technical / Log Data | 90 days rolling | Security and fraud prevention |
| Marketing Preferences | Until withdrawal of consent or account closure | Consent |
Following the expiry of the applicable retention period, personal data that is no longer required for any legitimate purpose will be securely and irreversibly deleted or rendered permanently anonymous. Data subject to an ongoing regulatory investigation, litigation hold, or law enforcement request will be retained for the duration of that requirement, regardless of the standard retention period.
As a 92pkrl player, you hold the following rights in respect of your personal data. These rights may be exercised by contacting 92pkrl's support team or by using the self-service data tools available in your account settings where indicated:
To exercise any of the above rights, contact 92pkrl's support team via live chat or email at , including your registered mobile number and a clear description of the right you wish to exercise. 92pkrl will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days. Where a request is complex or numerous, this period may be extended by a further thirty (30) days with notice provided to you.
Please note that certain rights are subject to exceptions — for example, 92pkrl cannot delete data it is legally obligated to retain under AML or licensing regulations, and cannot restrict processing that is necessary for the performance of your contract. Where a right cannot be fully exercised, we will explain the reason in our response.
92pkrl uses first-party cookies and similar tracking technologies (including local storage and session tokens) on the platform for the purposes described below. We do not deploy third-party advertising cookies or tracking pixels that share your browsing data with external advertising networks.
Cookie categories used by 92pkrl:
Consent for non-essential cookies is requested on your first platform visit. You may manage your cookie preferences at any time through your account settings or your browser's cookie management interface. Note that disabling functional cookies may result in some preferences not being saved between sessions.
92pkrl does not use cross-site tracking, third-party advertising cookies, or retargeting pixels. Your 92pkrl browsing activity is not shared with social media platforms or external advertising networks.
11.1 Consent Basis. 92pkrl sends promotional and marketing communications — including bonus notifications, PSL match promotions, slot tournament announcements, and loyalty programme updates — only to players who have provided consent to receive such communications, or who have not exercised their right to opt out of communications sent on a legitimate interests basis.
11.2 How to Opt Out. You may withdraw your consent to receive marketing communications from 92pkrl at any time through any of the following methods: (a) using the unsubscribe link included in every marketing email we send; (b) updating your marketing preferences in the notification settings section of your 92pkrl account; or (c) contacting our support team and requesting removal from all marketing lists. Opt-out requests are processed within ten (10) business days. Withdrawal of marketing consent does not affect your ability to receive transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts, which are sent on the basis of contract performance and cannot be disabled while your account is active.
11.3 Personalisation. Where you have consented, 92pkrl may use Usage Data and Preference Data to personalise marketing communications — for example, by sending cricket betting promotions to players who regularly use the sports betting product, or slot bonus offers to players who primarily play in the casino. This personalisation is based on your 92pkrl platform activity only and does not involve the purchase of third-party audience data.
Strict 21+ Age Requirement. 92pkrl is an adults-only platform. Registration, use of any gaming or betting service, and participation in any promotional offer is strictly prohibited for individuals under 21 years of age. This is an absolute requirement, not a guideline.
92pkrl does not knowingly collect, process, or retain personal data from individuals under the age of 21. If 92pkrl becomes aware — through the KYC verification process, player reporting, or any other means — that an underage individual has registered or used the platform, the following actions will be taken immediately: the account will be suspended pending full investigation; any real-money balance will be refunded to the payment method used for deposit; all gaming activity conducted will be voided; and the incident will be reported to the relevant licensing authority in accordance with the applicable regulatory reporting obligations.
If you are a parent or guardian and have reason to believe that a person under 21 in your household has accessed or registered on 92pkrl, please contact our support team immediately via live chat or at . We also recommend the installation of parental control software on shared devices to prevent access to online gambling platforms by minors.
As a licensed gaming operator, 92pkrl is subject to mandatory anti-money laundering (AML) and counter-terrorism financing (CTF) obligations imposed by its licensing authority. Compliance with these obligations requires 92pkrl to process player personal data in ways that may, in certain circumstances, override the data minimisation and data rights provisions that would otherwise apply.
Specifically, 92pkrl's AML obligations require: the collection and verification of Identity Data (CNIC) for all players prior to first withdrawal, and for all players whose cumulative transactions exceed specified thresholds; the monitoring of transaction patterns for indicators of money laundering, structuring, or unusual financial behaviour; the filing of Suspicious Activity Reports (SARs) with relevant authorities where required — without notifying the subject of the report (known as "tipping off" restrictions); and the retention of AML-related records for a minimum period of five (5) years, regardless of any data erasure request from the player.
Where 92pkrl processes personal data under a legal obligation arising from AML or CTF regulation, that legal obligation takes precedence over a player's right to erasure or restriction. We will inform you of this in any response to a data rights request where this limitation applies, to the extent permitted by law (noting that tipping-off restrictions may prevent full disclosure in some circumstances).
92pkrl reserves the right to update or amend this Privacy Policy at any time to reflect changes in data protection law, licensing requirements, platform features, or our internal data practices. The updated Policy will be published at https://92pkrl.net/privacy-policy with a revised effective date and version number.
Where a change to this Policy materially affects the way we process your personal data, we will notify you via the contact details registered on your 92pkrl account (email or SMS) at least fourteen (14) days before the change takes effect, unless the change is urgently required for legal or regulatory reasons. Your continued use of 92pkrl following the effective date of a revised Policy constitutes acceptance of that revision.
We recommend reviewing this page periodically — particularly following any in-platform notification of a Policy update. The "Version" and "Effective Date" fields at the top of this page will always reflect the current revision status.
Bookmark this page at https://92pkrl.net/privacy-policy for easy access. All prior versions of this Policy are archived and available from the compliance section of your account upon request.
For any privacy-related inquiry, data rights request, or concern regarding 92pkrl's handling of your personal data, please contact us through the following official channels. All communications are handled by our compliance team and treated with full confidentiality:
If you are unsatisfied with 92pkrl's handling of a data rights request or a privacy complaint, you have the right to escalate the matter to the data protection supervisory authority in the jurisdiction in which 92pkrl holds its gaming licence, or to 92pkrl's licensing authority's player dispute resolution mechanism.
This Privacy Policy was last reviewed and updated in January 2026 (Version 2.4). The English-language version is authoritative in all circumstances.
Your PKR wallet, your CNIC, your JazzCash transactions — every piece of data you share with 92pkrl is protected, used only for stated purposes, and never sold. Ready to experience Pakistan's most trusted online gaming platform? Adults 21 and above only.
By registering, you accept this Privacy Policy and our Terms & Conditions. Adults 21+ only. Gambling involves financial risk. Please play responsibly.